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How to Keep Hotel Guests Coming Back

How to Keep Hotel Guests Coming Back

May 24, 2017

Guests are the core of every hotel's business. Repeat booking guests are the most profitable guests. According to the world-renowned business coach Caroline Cooper, "gaining a new customer costs anywhere from five to eight times more than retaining your existing ones,” which is more than enough reason to make sure you're giving your regul…

Enhance The Guest Hotel Experience With Extra Services

Enhance The Guest Hotel Experience With Extra Services

March 12, 2020

When you’ve got guests booking with you, you want to fully understand the demand for extra-services, ensuring that their time with you feels well spent. While it’s essential to cover basic requirements such as offering a nice hotel room, interestingly, recent studies suggest that Hotels can further sweeten guests’ experiences by implement…

Tour operator vs travel agent: Differences and similarities between both

Tour operator vs travel agent: Differences and similarities between both

March 11, 2020

Lots of people discuss whether there’s a difference between tour operators and travel agents. Whether you are in the travel industry or not, you will find yourself misunderstanding some terms, here, we’ll set a common misconception straight. Each one of them brings in a different perspective that we’ll touch on in detail later on. In sp…

What Travelers Consider When Choosing A Tourist Destination

What Travelers Consider When Choosing A Tourist Destination

March 11, 2020

Can you remember the factors that influenced your destination choice the last time you traveled? The activities, attractions, and events of the destination are a few of the most important elements that make tourists choose a location, with this in mind: Are you promoting the right products for your tour operator business? Perhaps it migh…

The powerful impact of climate change in the tourism industry

The powerful impact of climate change in the tourism industry

March 11, 2020

In present times, the tourism industry has taken several measures that are adequate to control climate change. The reason for that relays on how serious this phenomenon can get, not only for the travel sector in the short-term but for the future generations. Keeping this under control is crucial to avoid climate change proving how harmful…

The Right Way Tour Operators Should Respond to Negative Reviews

The Right Way Tour Operators Should Respond to Negative Reviews

March 11, 2020

Whether we want to admit it or not, negative reviews are part of any business. It doesn’t matter how professional your service is or how good you are at running your tour company. Even if you work really hard to earn great reviews, bad reviews might still come. However, they could actually help your business grow. Dealing with negative …

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