Introduction: Not Everyone Books Straight Away
If you're selling multi-day tours or custom experiences as a travel marketplace or independent operator, chances are your guests don’t book on the spot. They have questions. They need reassurance. They want options.
That’s where Tashi’s Enquiry-to-Booked Wizard comes in, a simple but powerful feature that helps you capture enquiries, turn them into custom quotes, and close the booking, all in one smooth flow.
It’s not just a feature. It’s your new sales funnel, built right into your Tashi-powered travel marketplace.
What Is the Enquiry-to-Booked Wizard?
The Enquiry-to-Booked Wizard is a seamless, integrated booking flow inside Tashi that helps you:
- Capture leads via enquiry forms on your listings
- Convert those leads into personalised, shareable Quotes
- Let guests confirm and pay online, all from one link
Whether you're offering private trekking packages, family safaris, or adventure group tours, this tool helps you move travellers through the decision-making journey, without ever leaving your platform.
How It Works
📨 Step 1: Guest Submits an Enquiry
Travellers browse your multi-day tour listings and submit an enquiry, asking for availability, pricing, or a custom itinerary. Their request is sent directly to your Tashi dashboard.
➡️ Learn more about how Tashi's Enquire Now Engine works.
🧾 Step 2: You Create a Custom Quote
With a few clicks, create a personalised Quote. Include:
- Tour details
- Dates and duration
- Pricing breakdown (per person, total, etc.)
- Add-ons or optional upgrades
- Booking and payment terms
Tashi generates a shareable link that shows your proposal in a clean, mobile-friendly format.
➡️ Learn the specifics of how to create a Personalised Quote in Tashi.
💳 Step 3: They Book and Pay
Your guest clicks the Quote link, reviews the details, and confirms the booking—all online. No PDFs. No back-and-forth. No third-party tools. They pay securely on your marketplace, and you’re done.
Why Use the Enquiry-to-Booked Wizard?
- ⚡ Faster Conversions: Reduce drop-off by letting guests move from enquiry to booking in minutes.
- 🧭 Ideal for Complex Trips: Designed for multi-day tours, private adventures, and group packages that need a custom touch.
- 🖥️ Fully Integrated: Works inside Tashi—no need for CRMs, Google Docs, or emailing PDFs.
- 💬 Personal Touch: Show travellers you’ve tailored the offer just for them, increasing trust and conversion rate.
Perfect For:
- Multi-day tour operators
- Destination management companies (DMCs)
- Travel agents managing
- Small and private group tours
- Safari tour operations
- Adventure, cultural or nature-based tour providers
- Any business where guests need information before committing
Real-World Use Cases
- A hiking company sends customised quotes to group leaders organising a school camp
- A safari guide converts family enquiries into detailed itineraries with optional upgrades
- An adventure operator offers a “couples special” quote to someone enquiring about an anniversary getaway
🤔 Frequently Asked Questions (FAQs)
- What is an enquiry-to-booked flow in travel software?
It’s a booking process that turns guest enquiries into confirmed bookings by letting you send a personalised quote and take payment in one smooth step. - Why don’t travellers just book instantly on multi-day tours?
Multi-day and custom tours often involve higher prices or special arrangements, so travellers need more information before committing. This tool from Tashi helps close those gaps. - Can I customise what’s in the quote?
Yes. You can include pricing, itinerary notes, add-ons, and booking terms, all personalised for that guest. Learn more about how to create your personalised tour quote - Do I need to use external quoting or invoicing tools?
No. Everything is built inside Tashi. You don’t need to use Google Docs, static PDFs or attach third-party invoices. - How does the guest pay once they accept the quote?
They use the secure payment flow built into your Tashi-powered marketplace. Just one link, from enquiry to quote to paid booking. - Can I send quotes in different currencies?
Yes, if your marketplace is set up for multi-currency, you can create and display quotes in the guest’s local currency. - Does Tashi notify me when someone opens or completes a quote?
Yes. You’ll get instant notifications when your quote is opened, accepted, or paid, so you can stay on top of every lead. - How long is a quote valid for?
You can set the expiry date of each quote to create urgency or align with availability constraints. - Can guests request changes to the quote?
Yes. Guests can reply directly to you from the quote link with questions or requests, and you can resend updated versions instantly. - Is the enquiry-to-booked flow mobile-friendly?
Absolutely. The entire process—from enquiry to quote to booking—is optimised for mobile, making it easy for travellers on the go.
Conclusion: A Smarter Way to Sell Tours
Not every guest is ready to book immediately, but that doesn’t mean they’re lost. With Tashi’s Enquiry-to-Booked Wizard, you can nurture interest into action. Convert leads into revenue. And create a smooth experience for both you and your guests.
Because every enquiry deserves a fair chance to become a booking.
