Blogs: Operations

The outbreak of Covid-19 has put a standstill to the hospitality and tourism sector worldwide. Citizens have been urged to stay at home to stop the spread and as a result, the tourism and hospitality industry has been experiencing the hardest period in living memory.While some countries in North America, Asia and Europe have begun to eas…

Mass tourism is a somewhat recent social phenomenon, with its numbers rising dramatically in current years. This negative side of tourism saw its first growth boost in the 1930s, and nowadays, people making over a billion international trips a year, so this phenomenon still affects certain destinations, making them unsustainable. The ris…

After starting your tour operator business, there are easy ways you can take it to the next level. Deciding to take the next step and embarking on what at first seemed like an overwhelming but exciting journey to make your dream come true, is an incredible achievement. But, how can you transform this into a successful venture? Since you …

I have to admit. Typically when I arrive at a hotel, I’m not at my best. I’m tired and impatient, with a strong chance of jet-lag. I’m anxious to get to my room, if only for a quick shower and change before finally starting my trip. That’s why I look forward to the moment I arrive at my hotel, eager to finally get some personal space. Th…

Today, even the smallest run hotels have a hotel management system in place to meet each task of managing their hotel. In order to compete on a large scale, a hotel needs an efficient system to be effective. Management systems, once exclusive to large scale hotel chains, have been adapted to accommodate the needs of smaller hotels. But w…

Running a hotel isn’t easy. You have guests to look after, rooms and grounds to maintain, marketing to do, budgets to manage, staff to pay… the list goes on. This is made harder because — unless you’re a large hotel chain — you’re probably keeping track of all of this using pen and paper, and an Excel spreadsheet …