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In the past decade more and more people started to think about the benefits of sustainability and about ways to protect the environment. This is a great thing because more and more people are interested in protecting our planet, at the same time, this makes our life and experiences, in general, a lot more meaningful. For a lot of people…

The below is a re-published version of an article that originally appeared on Lonely Planet with regards to Tashi (formally Clean Travel). Determined to make some travel resolutions that stick? According to life coach and best-selling author Penny Zenker, relying too much on willpower to force a change in behaviour doesn't work. With t…

Launching a travel agency online is much easier than deciding to go for the brick-and-mortar option for many reasons. But, you'll find a sea of competitors and your main mission should be to take well-thought tactics to start your journey as a tour operator on the right foot and be successful. Tourism experiences a steady growth almost …

Guests are the core of every hotel's business. Repeat booking guests are the most profitable guests. According to the world-renowned business coach Caroline Cooper, "gaining a new customer costs anywhere from five to eight times more than retaining your existing ones,” which is more than enough reason to make sure you're giving your regul…

When you’ve got guests booking with you, you want to fully understand the demand for extra-services, ensuring that their time with you feels well spent. While it’s essential to cover basic requirements such as offering a nice hotel room, interestingly, recent studies suggest that Hotels can further sweeten guests’ experiences by implement…

Lots of people discuss whether there’s a difference between tour operators and travel agents. Whether you are in the travel industry or not, you will find yourself misunderstanding some terms, here, we’ll set a common misconception straight. Each one of them brings in a different perspective that we’ll touch on in detail later on. In sp…