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Thousands of trips have been cancelled because of COVID-19, much to people’s disappointment. But their desire to travel has not faded away. Their desire to travel has, in fact, increased during their quarantine. People are realizing how much of a big impact travelling has in their lives and what they are looking forward to in the future. …

Tourism is one of the largest and most reliable markets in the entire world, so following the latest trends in the travel industry leaves a door open for improving your business continuously. The way people travel is changing gradually. More and more, people are consistently drawn to beautiful and exotic locations across the earth. Whet…

When it comes to ecological trends and innovations, the tourism industry also evolves. In a rapidly changing landscape, new trends are constantly emerging and making progress. Demographic change, technological development, and changes in social customs are only a few factors that contribute to crucial new tourism trends. The meaning of E…

It's a hotel industry truism, nothing keeps guests coming back more than making them feel special. But what creates that feeling? It doesn't necessarily mean having a lavish, luxury, 5 star hotel, with a Michelin star restaurant and an Olympic sized swimming pool to boot. With just a few simple changes in your overall approach to customer…

We invest a huge amount of resources (money, time, etc.) into attracting more guests to our hotel, but what happens when they have left, and have a complaint? Read on to find out how to avoid such complaints, or how to solved them if they do arise. Regardless of the kind of guest; backpackers, family, business or senior, they all have g…

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