The Tashi Blog
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Guests are the core of every hotel's business. Repeat booking guests are the most profitable guests. According to the world-renowned business coach Caroline Cooper, "gaining a new customer costs anywhere from five to eight times more than retaining your existing ones,” which is more than enough reason to make sure you're giving your regul…
When you’ve got guests booking with you, you want to fully understand the demand for extra-services, ensuring that their time with you feels well spent. While it’s essential to cover basic requirements such as offering a nice hotel room, interestingly, recent studies suggest that Hotels can further sweeten guests’ experiences by implement…
Lots of people discuss whether there’s a difference between tour operators and travel agents. Whether you are in the travel industry or not, you will find yourself misunderstanding some terms, here, we’ll set a common misconception straight. Each one of them brings in a different perspective that we’ll touch on in detail later on. In sp…
Can you remember the factors that influenced your destination choice the last time you traveled? The activities, attractions, and events of the destination are a few of the most important elements that make tourists choose a location, with this in mind: Are you promoting the right products for your tour operator business? Perhaps it migh…
In present times, the tourism industry has taken several measures that are adequate to control climate change. The reason for that relays on how serious this phenomenon can get, not only for the travel sector in the short-term but for the future generations. Keeping this under control is crucial to avoid climate change proving how harmful…
Whether we want to admit it or not, negative reviews are part of any business. It doesn’t matter how professional your service is or how good you are at running your tour company. Even if you work really hard to earn great reviews, bad reviews might still come. However, they could actually help your business grow. Dealing with negative …
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