The best Property Management System (PMS) for Serviced Apartments

Perfect for Serviced Apartments, simplify your day, get more bookings and earn more money while delivering an unforgettable guest experience.

Try Tashi Free for 14 days. No credit card needed.
The best Property Management System (PMS) for Serviced Apartments
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Tashi is trusted by Serviced Apartments around the world

Serviced Apartments across the world use Tashi every day to grow their business.

Manage your Serviced Apartment's bookings and distribution in one place

View and manage your Serviced Apartment's bookings, room rates and availability from one simple calendar.

  • Manage multiple rate plans, with different prices and availability and minimum stay.
  • Group bookings are easy. Invoice groups together or separately, manage varying check-in/out times.
  • Synchronize your Serviced Apartment's rates and availability with all the major online channels like, booking.com, Expedia and Airbnb with our Channel Manager.

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Save time by simplifying your day

We'll make it easier to run your Serviced Apartment and deliver a personal service to every guest.

  • You can keep track of payments, guest requests, booking changes, operations, housekeeping and staff tasks from one system.
  • Automatically assign staff tasks to ensure everything gets done on time.
  • Strict user privileges mean that staff access to important data is controlled.

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Online bookings and payments for your Serviced Apartment

Over 50% of guests that find you on a booking site (e.g. Booking.com) will also check your website before booking.

  • You'll convert those lookers into bookers with an online booking engine that lets them book your Serviced Apartment direct. Avoid high agent commissions.
  • Drive direct bookings with promotions and let guests use coupon codes in the checkout.
  • Enforce minimum stays periods or group sizes and restrict dates as needed.

See an example Website with Booking Engine

Track your Serviced Apartment's performance and understand why

Get the information you need with powerful back-office reporting and detailed analytics.

  • You'll be able to track what properties, rooms, products, services and sales channels are most profitable.
  • Segment your guests by their demographic, preferences or value to you.
  • You can customize your reports and graphs to keep track on what's important for you.

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Great service starts with great communication

Building real relationships with your Serviced Apartment's guests is key to giving them a five-star experience.

  • Help your staff stay on top of your guest communications with our Client Relationship Management (CRM) system.
  • One central place to keep your guest's communication history and stay preferences.
  • Engage your guests with customizable pre-arrival emails and post-stay surveys that send automatically.

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Clever automation that will stop mistakes at your Serviced Apartment

Do your staff sometimes make simple mistakes? Automate your repetitive tasks to stop that happening as part of your Serviced Apartment's operations.

  • Set up staff tasks to auto-create for every booking.
  • Automatically send booking confirmations, payment reminders, invoices, and welcome messages.
  • Auto-collect your testimonials with review requests that trigger when guests check out.

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Frequently Asked Questions

What is a Inn Management System? cross interface icon

A Inn Management System is software that enables you to manage your property's front-office functions such as reservations, guest check-in/check-out, room assignment, rates and billing. Inn Management System also helps you manage your administration and saves you time.

Tashi's advanced Inn Management System also includes an Online Booking Engine, Channel Manager and Guest Communication tools that help you deliver amazing guest experiences.

Yes! Tashi's Inn Management System has a Booking Engine automatically built-in so that you can get more direct bookings and payments.


You can also offer flexible rate plans, sell add-ons in your checkout, and use coupons to boost bookings.


You can use Inn Booking Engine on your own website by easily adding our Direct Bookings Widget or through our integrated Inn Website Builder.

Yes! Simply generate your Direct Bookings Engine widget code in our system and place the code on your website where you want your guests to be able to book. The Widget will automatically display your Rooms, rates and availability.

When you get a booking from our Inn Booking Engine, the details will automatically flow into your Dashboard on Tashi, along with the payment information if applicable.

If you're not sure how to generate your Booking Engine website code, then you can send instructions to your website developer from Tashi. Alternately, just ask us! We'd be delighted to help you get set up!

A Inn Management System is an online reservation system that will help you take care of the day to day running of your Inn. You can use it to manage your bookings, payments and staff, accept direct bookings with a Booking Engine, or communicate with your guests.

A Channel Manager is a two-way connection that allows you to sync your rates and availability across all of your sales channels to save your time and prevent double bookings. If you receive a booking on one of your sales channels, the channel manager will automatically update the availability in your Inn Management System, website and other connected sales channels.

You can use Tashi cost-effective Inn Channel Manager to connect to 100+ sales channels.

But if you want to keep your existing channel manager we can easily connect to it. We're fully integrated with top global accommodation channel managers such as:

  • Axis Rooms
  • MyAllocator
  • Siteminder
  • Stayflexi

Tashi connects to over 100 major Online Travel Agents (OTAs), including Booking.com, Agoda, Tripadvisor, CTrip, Expedia and more through our Channel Manager.

Check out our complete OTA channels list.

Yes! With a click, Tashi will automatically send confirmation emails to your guests - and any other types of emails. Prearrival and post stay.

You can customise the email templates and even send your own Guest Surveys and collect Reviews with Tashi's Guest Communications module.

Yes! We integrate with the world's leading online payment gateways so that you can get paid online, hassle-free. Check out Integrations page for the full list of our Payment partners.

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Get Started with Tashi today

Try Tashi Free for 14 days. No credit card needed.

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