A platform needed to showcase the best of Mekong
The Experience Mekong marketplace had been running on WordPress for a few years but they were struggling to upgrade their site and engage their membership due to its limited functionality.
They approached Tashi looking for a scalable platform that could provide more value to their members while easing the administrative burden for Experience Mekong.
How Tashi Helped
Tashi worked with the Experience Mekong team to revitalise their online presence with a scalable platform that showcased their members to the full.
We incorporated their brand identity into a new marketplace that provides an easy to explore experience for users looking for the best things to do in the Mekong region.
Now, travellers can discover the Experience Mekong members via their theme, location or experience through an interactive search process. Adapting to the needs of the suppliers, a listing on Experience Mekong can be a simple Directory listing, it can accept Enquires or Booking via Tashi’s Booking Engine.
All members are kept up to date with their enquiries and messages received with instant notifications. The members now had a self-serve portal where they could manage their listings and bookings on the marketplace.
Plus, suppliers can use Tashi’s in-build easy website builder for single operators to create their own website. The Website Builder’s simple drag and drop editor and pre-installed Booking Engine is perfect for the small to medium-sized tourism operators in Experience Mekong’s community. Because it’s all tied to the new Experience Mekong platform the members can manage their own site and their listing on Experience Mekong from one central hub.
Experience Mekong’s operations team use their marketplace administrative portal to manage bookings received from their marketplace as well as set up the communications flow to ensure their guests get a personalized experience.
Learn more about Tashi's Travel Marketplace Platform
